Virtual Booth

ENHANCING E-LEARNING ADOPTION IN MALAYSIA’S IPTAs: STUDENT EXPERIENCES AND INSTITUTIONAL CHALLENGES

Nuri Surina Binti Abdul Halim

Faculty of Computing & Multimedia (FCOM)

Universiti Poly-Tech Malaysia

Jalan 6/91, Taman Shamelin Perkasa

56100 Kuala Lumpur

Email : [email protected]

Norfazlina Binti Johar

Faculty of Computing & Multimedia (FCOM)

Universiti Poly-Tech Malaysia

Jalan 6/91, Taman Shamelin Perkasa

56100 Kuala Lumpur

Email : [email protected]

ABSTRACT   

The COVID-19 pandemic prompted a rapid shift towards e-learning in educational institutions across Malaysia. Public higher education institutions (IPTAs) adopted Learning Management Systems (LMS) to sustain teaching and learning during restricted movement periods. E-learning presents several advantages such as accessibility, flexibility, and integration of multimedia and collaborative tools. However, despite these benefits, the implementation of e-learning in Malaysia faces significant challenges that affect its effectiveness, particularly among IPTA students. Constraints such as poor internet connectivity, lack of digital infrastructure, and limited digital competency among educators and learners continue to hinder its success. Moreover, the absence of skilled instructors and frequent institutional restructuring demands continuous training and upskilling, which e-learning could potentially address. Yet, the effectiveness of e-learning must be rigorously evaluated to ensure it meets learners’ needs. Blended learning models, which integrate traditional and online methods, are suggested to improve engagement and overcome the limitations of fully online instruction. As e-learning becomes increasingly integral to Malaysian higher education, further studies are needed to understand student behaviour and experiences to enhance its implementation. Expanding research to include a wider range of institutions, including private universities and colleges, will offer a more comprehensive view of the current e-learning landscape. The outcomes will help inform strategies to strengthen the system and encourage broader adoption and effectiveness of e-learning across Malaysia.

Keywords: e-learning, higher education, effectiveness, student behaviour, LMS